Shipping policy

We understand that shipping custom signage—especially oversized or heavy items—requires flexibility and transparency. That’s why we offer a comprehensive range of shipping options tailored to your specific needs, including air freight for urgent deliveries, sea freight for cost-effective bulk shipments, and international express couriers (such as DHL, FedEx, or UPS) for smaller packages or time-sensitive orders. Shipping costs are calculated based on dimensional weight, destination, and selected service level; we provide detailed quotes upfront to help you choose the best option. For international orders, we assist with customs documentation to ensure smooth clearance. Once your order ships, you will receive a confirmation email containing a unique tracking number and a direct link to the carrier’s tracking portal. This allows you to monitor your shipment’s progress in real time—from dispatch to final delivery. If multiple items are shipped separately, you will receive individual tracking numbers for each package. Our support team is always available to provide proactive updates and answer any questions about delivery timelines.